Boston, MA – June 8, 2012 – VCT announced today that club solutions and member communications specialist, Jill R. Melbye, has joined the VCT team as Senior Advisor, Member Experience for the Western Region.
Jill joins VCT with 19 years of experience in the private club industry managing successful client relationships and helping to build stronger clubs. Jill brings the ability to deliver tailored solutions that meet the objectives of individual private clubs, while providing the highest level of customer satisfaction for each client. Over the past 3 years as Principal at MAI Business Services, Jill worked closely with private clubs in the Western U.S. to determine the optimal usage of strategic communications and technology solutions in order to drive member engagement and activation, while enhancing the member experience.
Melbye stated, “It is thrilling to be part of the VCT Team, where everyone understands that the success of a club lies within the strength of the Member Experience and knowing how to activate it.”
Jill can be reached at 310.526.3943 ext. 237 or via email jmelbye@teamvct.com.
About VCT
VCT is the leading Member Experience partner to distinguished private clubs nationwide. As the industry’s trusted “go-to” resource for Member Experience Management, VCT empowers club leadership to drive member loyalty and satisfaction by developing and managing personalized communications, services and benefits that engage members proactively, deepen club relationships, and deliver ongoing value for members-at every touchpoint. To learn more about VCT, visit: www.ExperienceVCT.com.
Contact:
VCT Media Relations
617-566-7055 ext. 215
media@vctcorp.com
