Austin, TX – Distinct Software Solutions trading in the golf sector as CourseTrends, is proud to announce that Britney Pragliola will now be heading up its account management team as part of a sweeping change both in approach and emphasis that is best encapsulated in the teams’ renaming to the “Customer Success Management team”.
Britney began working in the golf industry when she was 15 years old. She is a long-time employee of CourseTrends and has previously worked with the company to implement and manage its Tee Time Reservation Center. She has now taken on the role of Director of Customer Success.
“Since Distinct Software Solutions acquired CourseTrends we have initiated a number of internal changes focused on enhancing both our products and our services. In the past 12 months we have invested over $1m on our Internet marketing suite of software tools which are designed to help our customers, the golf courses, manage their customers, the golfers, in a positive customer friendly and profitable way,” said DSS CEO Ali Murdoch. “To that end, CourseTrends needs to not only deliver great products but also a focused customer service experience for our golf courses that is unparalleled in the industry today. Our success is our customers’ success and along with great products must come great customer service. When I think of fantastic customer service, I think of Britney – so who better to lead this team and our cultural revolution than her?”
For more information, visit www.coursetrends.com, or contact CourseTrends at 512-236-0060.
Contact:
Matt Czisny, 512-236-0060
